Handle Peak Hours with Ease – Simplify Queue Management at Every Level!

Excessively long wait times and a lack of transparent information in the queuing process often result in the loss of potential customers. They also increase pressure on staff during busy hours, and a decline in overall service quality — resulting in missed business opportunities.

The Seito Queuing System offers a systematic and digital approach to waitlist control, streamlining the seating process for both front-line staff and back-of-house managers. It enhances the waiting experience for customers, while supporting marketing efforts and reinforcing brand image.

Waiter & Waitress: Organized Seating with Ease

• Flexible management of all waiting groups and progress on one interface
• Integrated with Seito POS for quick table assignments and seamless customer seating directly from the control panel
• Reset queue numbers and manage ticket issuance suspensions effortlessly

Customers: Stay Informed, Queue with Ease

• Supports both digital and printed queue tickets
• Allows customers to browse the menu or place pre-orders directly via their digital ticket
• Track real-time queue status remotely — step away without missing your turn
• Multilingual interface and voice calling cater to international guests

Back-End Management: Flexible Design, On-Brand at Every Touchpoint

• Customize screen layout and content display proportions for queue display screens
• Support for dynamic text, promotional videos, and images, with options to schedule time-based content and branded interfaces
• Tailor both digital and printed ticket formats to align with brand identity